Verify that the new Java platform and Java home path displays on the screen. In the System Environment screen, locate Java Version. Stop and then start the Web Help Desk Services. JAVA_HOME=C:\Program Files\Microsoft\jdk-11.0.15.10-hotspot Set the JAVA_HOME property with the full path to the Java executable mentioned in step 1. Open the whd.conf file using a text editor (such as Notepad). Where is the location of your Web Help Desk home folder. Open a second File Explorer window and navigate to: Open File Explorer and navigate to the directory that contains the bin\java.exe file.Ĭ:\Program Files\Microsoft\jdk-11.0.15.10-hotspot Update Web Help Desk with the new OpenJDK version Run the installer on the Web Help Desk server. For example, if you are running OpenJDK 11.0.11, you can download another OpenJDK 11 version. Locate and download an OpenJDK version that matches your current version. Open a Web browser and navigate to the Microsoft Docs website. Log in to the Web Help Desk server as an administrator. In the System Environment screen, record the Java version and Java home path for your deployment.ĭownload the Java Platform SE Development Kit Log in to Web Help Desk as an administrator.Ĭlick Setup > General > System Information. This procedure is not supported on Linux and macOS deployments. Upgrading from OpenJDK 11 to a later version (such as OpenJDK 13) is not supported. For example, if you are running OpenJDK 11.0.11, you can download and install another OpenJDK 11 version. If you are running Web Help Desk 12.7.8 or later on a Windows-based server, you can download and install another OpenJDK version, replacing the version included with your release.īoth versions must be identical. By default, Web Help Desk includes a supported OpenJDK version with each release. OpenJDK replaces Oracle Java SE 8, which requires a commercial license. Sadly, the version is quite outdated since. This software is a free and open-source implementation of the Oracle Java Platform. OpenJDK is an open source version of Java Development Kit and is available on most Linux package repositories. (Optional) Update OpenJDK to another versionīeginning in version 12.7.1, Web Help Desk includes the Open Java Development Kit (OpenJDK).
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